@import url('https://fonts.googleapis.com/css2?family=DM+Mono:wght@400;500&family=Manrope:wght@500;600;700;800&display=swap');
@import url('/packages/brand-system/tokens.css');

:root{--blue:var(--layover-blue,#1a6fe0);--ink:var(--layover-deep-ink,#0a1b40);--cloud:var(--layover-cloud,#f7f9fc);--line:var(--layover-hairline,#dbe6f5);--muted:#63738c;--green:var(--layover-utility-green,#2b9f6b);--amber:#9b6b17;--red:#9b3c45;--orange:#a55316;--ease:cubic-bezier(.23,1,.32,1);font-family:var(--layover-display,Manrope,Arial,Helvetica,sans-serif);color:var(--ink);background:var(--cloud)}
*{box-sizing:border-box}html{background:var(--cloud)}body{margin:0;min-width:320px;background:linear-gradient(145deg,#f7f9fc,#fff 58%,#eaf2fd);color:var(--ink)}a{color:inherit}.site-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px clamp(20px,6vw,88px);border-bottom:1px solid rgba(219,230,245,.75);background:rgba(247,249,252,.85);backdrop-filter:blur(12px);position:sticky;top:0;z-index:5}.header-lockup{width:132px;height:auto}.route-nav{display:flex;align-items:center;gap:20px}.route-nav a{font:500 11px var(--layover-mono,'DM Mono',monospace);letter-spacing:.08em;text-transform:uppercase;text-decoration:none;color:var(--muted);padding:8px 0;border-bottom:2px solid transparent}.route-nav a:hover,.route-nav a:focus-visible,.route-nav a.active{color:var(--blue);border-color:var(--blue);outline:none}.page-shell{min-height:calc(100vh - 82px)}.content-shell{max-width:1180px;margin:0 auto;padding:clamp(40px,7vw,100px) clamp(20px,5vw,72px)}
.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;align-items:center;gap:clamp(40px,8vw,110px);min-height:620px}.eyebrow{font:500 11px var(--layover-mono,'DM Mono',monospace);text-transform:uppercase;letter-spacing:.15em;color:var(--blue);margin:0 0 18px}.hero-grid h1,.page-heading h1{font-size:clamp(48px,7vw,96px);line-height:.94;letter-spacing:-.085em;margin:0 0 24px;max-width:780px}.lede{font-size:clamp(18px,2.1vw,24px);line-height:1.45;color:var(--muted);max-width:650px}.action-row{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}.button{display:inline-flex;justify-content:center;align-items:center;min-height:48px;padding:0 18px;border:1px solid var(--ink);background:var(--ink);color:#fff;text-decoration:none;font:500 11px var(--layover-mono,'DM Mono',monospace);letter-spacing:.08em;text-transform:uppercase;cursor:pointer;transition:transform 160ms var(--ease),background 160ms var(--ease),color 160ms var(--ease)}.button:hover,.button:focus-visible{background:var(--blue);border-color:var(--blue);transform:translateY(-2px);outline:3px solid rgba(26,111,224,.18);outline-offset:2px}.button:active{transform:scale(.97)}.button:disabled{cursor:not-allowed;opacity:.55;transform:none}.button-secondary{background:transparent;color:var(--ink)}.microcopy,.helper,.note{font:400 12px/1.6 var(--layover-mono,'DM Mono',monospace);color:var(--muted);max-width:560px;margin-top:22px}
.hero-card,.panel,.state-panel,.quiet-panel{background:#fff;border:1px solid var(--line);box-shadow:0 22px 60px rgba(42,73,113,.09)}.hero-card,.panel,.state-panel{padding:clamp(22px,4vw,40px)}.hero-card{min-height:360px;display:flex;flex-direction:column;justify-content:space-between;background:linear-gradient(150deg,#fff,#edf5ff)}.card-top{display:flex;align-items:center;justify-content:space-between;gap:16px}.status-group{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.status-pill{display:inline-flex;align-items:center;padding:6px 9px;border:1px solid currentColor;font:500 10px var(--layover-mono,'DM Mono',monospace);letter-spacing:.08em;text-transform:uppercase}.status-neutral{color:var(--muted)}.status-planning{color:var(--amber);background:#fff9e8}.status-blocked,.status-refused{color:var(--red);background:#fff5f5}.status-stale{color:#756a1a;background:#fffde7}.status-info{color:var(--blue);background:#eff6ff}.status-degraded{color:var(--orange);background:#fff4e8}.status-error,.status-critical{color:#8e2034;background:#fff0f3}.status-high{color:#9b3c45;background:#fff5f5}.status-medium{color:var(--amber);background:#fff9e8}.status-low{color:var(--green);background:#effaf5}.source-label,.source-age,.case-id,.impact-label{font:500 10px/1.45 var(--layover-mono,'DM Mono',monospace);letter-spacing:.07em;text-transform:uppercase;color:var(--muted)}
.route-line{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:20px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:32px 0;margin:24px 0}.route-line strong{font-size:clamp(44px,7vw,82px);letter-spacing:-.08em}.route-line strong:last-child{text-align:right}.route-line span{font-size:28px;color:var(--blue)}.hero-card p,.panel p,.state-panel p,.quiet-panel p{color:var(--muted);line-height:1.55}.metric-row,.decision-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.metric-row{margin-top:25px}.metric-row div,.decision-grid div{border-top:1px solid var(--line);padding-top:12px}.metric-row small,.decision-grid small{display:block;font:500 10px var(--layover-mono,'DM Mono',monospace);text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.metric-row strong,.decision-grid strong{display:block;margin-top:8px;font-size:18px}.section-grid{display:grid;grid-template-columns:1fr 1fr;gap:80px;padding:100px 0 30px}.section-grid h2{font-size:clamp(38px,5vw,68px);line-height:.95;letter-spacing:-.08em;margin:0}.quiet-panel{padding:30px}.quiet-panel h3{font-size:28px;letter-spacing:-.06em;margin:0 0 22px}.quiet-panel ol{margin:0;padding-left:20px;color:var(--muted);line-height:2}.page-heading{max-width:820px;margin-bottom:38px}.form-panel{max-width:960px}.form-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}.form-grid label,.panel>label,.irops-controls label{font:500 10px var(--layover-mono,'DM Mono',monospace);letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}input,select,textarea{display:block;width:100%;margin-top:9px;min-height:48px;border:1px solid var(--line);padding:12px 13px;background:#fff;color:var(--ink);font:500 15px var(--layover-display,Manrope,Arial,sans-serif)}textarea{min-height:150px;resize:vertical}input:focus,select:focus,textarea:focus{outline:3px solid rgba(26,111,224,.18);border-color:var(--blue)}.form-actions{display:flex;align-items:center;flex-wrap:wrap;gap:16px;margin-top:25px}.state-panel{max-width:760px;margin-top:36px}.state-panel h2{font-size:clamp(32px,4vw,54px);line-height:.98;letter-spacing:-.07em;margin:22px 0 12px}.decision-grid{grid-template-columns:repeat(3,1fr);margin:35px 0}.decision-grid p{font-size:14px}.notice{margin-top:22px;padding:14px 16px;background:#f7f9fc;border-left:3px solid var(--blue);color:var(--muted);line-height:1.5}.plan-option{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid var(--line);padding:22px 0}.plan-option:first-child{border-top:0;padding-top:0}.plan-option strong{font-size:20px}.plan-option p{margin:7px 0 0}
.state-switcher{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 28px;padding:12px;border:1px solid var(--line);background:rgba(255,255,255,.7)}.state-switcher-label{font:500 10px var(--layover-mono,'DM Mono',monospace);letter-spacing:.08em;text-transform:uppercase;color:var(--muted);margin-right:8px}.state-switcher a{padding:7px 8px;color:var(--muted);font:500 10px var(--layover-mono,'DM Mono',monospace);letter-spacing:.05em;text-transform:uppercase;text-decoration:none;border:1px solid transparent}.state-switcher a:hover,.state-switcher a:focus-visible,.state-switcher a[aria-current="page"]{color:var(--blue);border-color:var(--blue);background:#f5f9ff;outline:none}.decision-state{border-left:4px solid var(--blue)}.decision-state.state-stale{border-left-color:#756a1a}.decision-state.state-degraded{border-left-color:var(--orange)}.decision-state.state-refused,.decision-state.state-error,.decision-state.state-unavailable{border-left-color:var(--red)}.loading-dot{display:inline-block;width:11px;height:11px;margin-right:9px;border:2px solid var(--blue);border-top-color:transparent;border-radius:50%;vertical-align:-1px;animation:spin .8s linear infinite}.state-loading .notice{background:#eff6ff}.decision-detail{max-width:100%}
.irops-summary{max-width:100%}.irops-summary>p{max-width:690px}.irops-controls{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-top:28px}.irops-results{margin-top:22px}.accessible-loader{display:flex;gap:14px;align-items:flex-start;padding:24px;border:1px solid var(--line);background:#eff6ff}.accessible-loader strong{font-size:18px}.accessible-loader p{margin:5px 0 0;color:var(--muted);line-height:1.55}.irops-skeletons{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:16px}.irops-skeletons div{height:220px;border:1px solid var(--line);background:linear-gradient(90deg,#f4f7fb,#fff,#f4f7fb);background-size:200% 100%;animation:shimmer 1.4s infinite}.results-heading{display:flex;align-items:end;justify-content:space-between;gap:18px;margin:34px 0 16px}.results-heading h2{margin:0;font-size:clamp(28px,4vw,43px);letter-spacing:-.06em}.results-heading .eyebrow{margin-bottom:8px}.irops-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.disruption-card{display:flex;flex-direction:column;min-height:285px;padding:24px;border:1px solid var(--line);border-top:4px solid var(--muted);background:#fff;box-shadow:0 12px 32px rgba(42,73,113,.05)}.disruption-card.severity-critical{border-top-color:#8e2034}.disruption-card.severity-high{border-top-color:var(--red)}.disruption-card.severity-medium{border-top-color:var(--amber)}.disruption-card.severity-low{border-top-color:var(--green)}.impact-label{margin:20px 0 8px;color:var(--blue)}.disruption-card h3{margin:0;font-size:23px;line-height:1.08;letter-spacing:-.045em}.disruption-card>p:not(.impact-label){margin:12px 0;color:var(--muted);line-height:1.55}.card-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding-top:18px;border-top:1px solid var(--line);font:400 10px/1.5 var(--layover-mono,'DM Mono',monospace);letter-spacing:.04em;color:var(--muted)}.card-footer .button{min-height:38px;padding:0 11px;font-size:9px;flex-shrink:0}.empty-results{padding:32px;border:1px solid var(--line);background:#fff;box-shadow:0 12px 32px rgba(42,73,113,.05)}.empty-results h2{margin:18px 0 10px;font-size:clamp(28px,4vw,43px);letter-spacing:-.06em}.empty-results p{max-width:650px;color:var(--muted);line-height:1.55}.sr-status{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.servicing-boundary{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 22px;padding:16px 18px;border:1px solid #f0d8a6;background:#fff9e8}.servicing-boundary p{margin:0;color:var(--muted);line-height:1.5}.servicing-switcher{margin-bottom:32px}.servicing-panel{max-width:840px}.servicing-panel h2,.servicing-details h2{font-size:clamp(30px,4vw,48px);line-height:.99;letter-spacing:-.065em;margin:22px 0 14px}.servicing-details{max-width:920px}.servicing-details>p{max-width:720px}.servicing-form-grid{grid-template-columns:repeat(2,1fr);margin-top:28px}.servicing-panel.state-ticket-failed,.servicing-panel.state-unavailable{border-left:4px solid var(--red)}.servicing-panel.state-duplicate-submission,.servicing-panel.state-dispute-handoff{border-left:4px solid var(--orange)}.servicing-panel.state-authorization-pending,.servicing-panel.state-order-pending,.servicing-panel.state-ticket-pending,.servicing-panel.state-cancellation-request,.servicing-panel.state-refund-pending{border-left:4px solid var(--amber)}
.site-footer{display:flex;align-items:center;flex-wrap:wrap;gap:22px;max-width:1180px;margin:auto;padding:28px clamp(20px,5vw,72px) 44px;border-top:1px solid var(--line);font:400 11px/1.5 var(--layover-mono,'DM Mono',monospace);color:var(--muted)}.footer-lockup{width:120px;height:auto}.site-footer a{color:var(--blue);text-decoration:none}.site-footer a:hover,.site-footer a:focus-visible{text-decoration:underline}
@keyframes spin{to{transform:rotate(360deg)}}@keyframes shimmer{to{background-position:-200% 0}}
@media(max-width:800px){.site-header{padding:18px 20px}.route-nav{gap:12px}.route-nav a{font-size:9px}.route-nav a:nth-child(n+4){display:none}.content-shell{padding-top:54px}.hero-grid,.section-grid{grid-template-columns:1fr;gap:42px;min-height:0}.hero-grid h1,.page-heading h1{font-size:clamp(48px,13vw,78px)}.form-grid,.decision-grid{grid-template-columns:1fr 1fr}.section-grid{padding-top:72px}.irops-controls,.irops-skeletons{grid-template-columns:1fr 1fr}.irops-list{grid-template-columns:1fr}.servicing-boundary{align-items:flex-start;flex-direction:column}.site-footer{padding-left:20px;padding-right:20px}}
@media(max-width:480px){.header-lockup{width:114px}.route-nav a:nth-child(n+3){display:none}.content-shell{padding:40px 18px}.form-grid,.decision-grid,.metric-row,.irops-controls,.irops-skeletons,.servicing-form-grid{grid-template-columns:1fr}.hero-card,.panel,.state-panel{padding:22px}.route-line{padding:24px 0}.route-line strong{font-size:52px}.plan-option,.card-footer,.results-heading{align-items:flex-start;flex-direction:column}.card-footer .button{width:100%}.state-switcher{align-items:flex-start}.state-switcher-label{width:100%}.site-footer{align-items:flex-start;flex-direction:column;gap:10px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}