Terms
What to know before you rely on a time, then the terms
Before you rely on a time
Times and figures in the Layovering app are estimates, not guarantees. Check your airline for gate and time changes. How we work out a time is set out below.
Who you are dealing with
This product is operated by Layover HQ LC, a Georgia limited liability company. Wherever this page says “we”, it means that company — not an individual, and not a trading name standing in for one. Anything you rely on here, you are relying on from Layover HQ LC, and that is the party to raise it with.
You decide when to leave
This app does not hold your seat, does not know about a gate change the moment it happens, and cannot leave the airport for you. The decision to go into the city, and the decision to turn back, is yours, made with the real-time information available to you at the time — boards, staff, your airline's app — not just this one. A screen that says “GO” is telling you what the numbers support, not making the call for you.
Why the buffer leans pessimistic
The return-buffer number is a 90th-percentile estimate, not a typical one — built to be longer than most real return trips. Every step in it carries a spread, and any step we have not measured at your specific airport gets a wide spread by design, which pushes the estimate up, never down. A 60-minute floor applies underneath the computed number, but only ever lifts a short buffer — it never caps a long one. Unmeasured is treated as risk, not as zero.
What “measured” and “assumed” mean on this app
Where a number in this app carries a source and a spread, it was built from real transit times, published minimum-connection times, or observed data for that airport. Where a term is marked “assumed,” we did not have that measurement and used a deliberately cautious default instead. Both are labelled everywhere they appear — including inside the “Why N minutes back-to-gate” breakdown on your window — so you can see which parts of an estimate are evidence and which are a placeholder standing in for evidence we do not have yet.
Buying on a seller's site
On each trip you book and pay on the seller's site, named before you continue. Each trip says who sells it, who takes your card and who issues your ticket. Placeholder: refund and change terms on a seller's purchase, and what changes if trips are ever sold in the app, from counsel. Not lawyer reviewed.
The Roll Pass
Not a boarding pass. Not a travel document. No cash value.
The waitlist
Joining is free and buys nothing. It does not reserve a trip, a price or a Roll Pass. We send one email when Atlanta opens.
Law named in the terms
Georgia, United States. Consumer rights where you live still apply. These are decisions, not the terms.
The full terms are being written
Eleven sections, still to come. 1. Who we are and who sells to you: the company that runs the Layovering app, who the seller is at each purchase, how to reach us. 2. What the service is and is not: what a layover plan contains, what the service does not do on a traveller's behalf, where airline and border rules come first. 3. Estimates, verdicts and the time to leave for the airport: how times are estimated, what each verdict means and does not, who decides when to leave the airport. 4. The Roll Pass, what it gives and when it stops: what it gives its holder, when it starts and stops working, what happens when a flight changes. 5. Buying on a seller's site: which purchases happen on another company's site, whose terms apply, refunds and changes on a seller's purchase. 6. Missed connections: what the airline handles, what a traveller must do, what is excluded. 7. Accounts and acceptable use: who can hold an account, what is not allowed, how an account is suspended or closed. 8. Venues and other companies: the relationship with places shown in a plan, whether any place pays to appear, who answers for a place's service. 9. Liability: the limits of liability, what cannot be limited in each market, the consumer rights that stay in force. 10. Changes and ending: how these terms change and how readers are told, how either side ends them. 11. Governing law and disputes: which law governs, where disputes are heard, any other way of settling a dispute that is offered.
Earlier versions
None. This is the first draft, and no version has been in force.
Changes to this page
Sun 27 Sep 2026. Who sells to you now says, per trip, who sells. Sat 26 Sep 2026. First draft. The text is being written.
Who to write to
Write to us through the contact form. For your data, see Privacy.
Draft. Not lawyer reviewed. Last updated Sun 27 Sep 2026. The owner accepted this text for launch on 2026-09-29; no qualified lawyer has read it, and the full terms are not written yet.